Izberite.si by Amiro Invest d.o.o. it respects the current consumer protection legislation. In the event of a problem, the buyer can connect with us by telephone at +386 41 380 655 or by e-mail: info@izberite.si. The complaint is submitted via e-mail info@izberite.si. The complaint processing procedure is confidential. Amiro Invest d.o.o. tries to resolve any complaints and disputes quickly and unscrupulously, and seeks to resolve any dispute by mutual consent.
Out-of-court settlement of consumer disputes
In accordance with the legal norms, Amiro Invest d.o.o. does not recognize any performer of out-of-court settlement of consumer disputes as the competent court to deal with a consumer dispute that the consumer could launch under the Out-of-Court Consumer Dispute Resolution Act.
Amiro Invest doo, as a provider of goods and services, enables the online trade in the EU territory under Slovenian laws that are in accordance with EU directives and publishes an electronic link on the Internet Dispute Resolution Consumer Platform (SRPS) on its website.
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
The aforementioned regulation is derived from the Law on out-of-court settlement of consumer disputes, Regulation (EU) No. 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2016/2004 and Directive 2009/22 / EC.
We wish you a lot of pleasant purchases - Izberite.si
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.