Terms and Conditions

GENERAL TERMS AND CONDITIONS

Welcome to the IZBERITE.SI online store.

The online store is owned and operated by Amiro Invest d.o.o., (hereinafter: the Company). The General Terms and Conditions govern the operation of the izberite.si online store, the rights and obligations of the user and the store, and regulate the business relationship between the company and the customer.

At the time of placing the order, the user is individually reminded of the general terms and conditions of the business and by placing the order he confirms that he has read these conditions, that he understands them and that he agrees with them and fully accepts them.

As a visitor to our online store, we ask that you comply with all of the following terms and conditions. By browsing or using this online store, you acknowledge that you have read these Terms, that you understand them, and that you agree and fully accept them.

The Company reserves the right to change the content of the izberite.si online store or to cease updating it at any time without prior notice and assumes no responsibility for the renewal of the izberite.si online store. Likewise, the owner of an online store may, at any time and without notice, change the services, products, prices, or programs described on that online store.

Use of the online store owner's trademark izberite.si is only permitted with the prior permission of the site owner. All texts, images and other content displayed on the izberite.si online store have been selected and edited by the owner of the online store and are merely informational data collected for the purpose of presenting the services of Amiro Invest d.o.o..

The General Terms and Conditions of Online Commerce are drawn up in accordance with the Slovenian Law such as Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1), the EU General Data Protection Regulation (GDPR) and the Electronic Communications Act (ZEKom-1), and comply with also international codes of e-commerce.

The buyer is bound by the general terms and conditions in force at the time of purchase (online order submission). At the time of placing the order, the user is reminded of the general terms and conditions and confirms his / her familiarity with them.

It is possible to make a purchase in the online store izberite.si by registration or as a guest, but when submitting an order, it must submit basic information such as: First and Last Name, the address to which the order is sent and the phone number to be forwarded to the freight forwarder. Upon registration, the visitor obtains a username that is the same as their email address and password. By registering, the visitor becomes an online store user. Registration is also possible during the purchase process.

GOODS ORDERS AND PURCHASE PROCEDURE

The contract of sale between the company and the buyer is signed in the izberite.si online store at the moment when the izberite.si online store sends the first electronic message to the buyer about the status of his order (entitled: Order information). From now on, all prices and other terms are fixed and apply to both the company and the buyer. The buyer is the person with the information as stated at the time of placing the order. Changing customer information is not possible later.

The purchase contract (i.e., the first electronic order status message) is stored electronically on the server of the izberite.si web store).

Purchase process:

The buyer selects the desired item in the online store offer and confirms the quantity and the choice by clicking on the "add to cart" button. If you purchase several different items, the process is repeated for each item. Once the item collection is complete, the buyer has an overview of the order summary. After reviewing the contents of the order, the choice is confirmed by clicking on the "finish shopping" button. After the entry is completed, the purchase process is completed by selecting the delivery and payment method and clicking on the "confirm order" button.

After placing the order, the buyer receives an email notification that the order has been accepted. In this step, the buyer has the opportunity to review the contents of the order again. In the event of purchase errors, the buyer also has the option of canceling the order. The buyer can cancel the order within 1 hour after placing the order by email or phone. In case of cancellation by e-mail, the following information must be included in the message: in the subject line: Cancellation of the order; and in the content of the message: a) product name b) customer name and surname c) customer address. If the buyer does not cancel the order, the order goes to further processing. Upon receipt, the company checks the availability of the ordered items and confirms or rejects the order.

Preparation time for each product including its availability.

Most products have a preparation time of 24/48. It is also possible that your order will be shipped the same day if it includes products with immediate delivery and payment was made in the morning. Delivery time depends on the logistics company and country selected. Please note that the approximate delivery timeframes are listed and are valid only on weekdays, excluding weekends and public holidays.

Upon confirmation of the order, the company notifies the buyer by email of the estimated delivery time.

To ensure the best prices for our customers the company Amiro Invest d.o.o. do not keep most of our products on stock in Slovenia. To secure the best prices and fast delivery times, it has contracted with company BigBuy from Valencia, one of the largest dropshiping suppliers in Europe to ship products directly from its warehouse.

All products leave the warehouse in perfect condition. When receiving the goods, the first thing the buyer should do is to check that the number of the package received matches those sent. Second, to carefully inspect the exterior of each package to see if there are any signs of damage or misconduct, such as dents, fleas, holes, bad boxes, courier seals, or any indication that you suspect the goods could be damaged. It is imperative that you leave the notice and signature on the courier delivery note, or on paper or with a digital certificate (PDA), "THE PACKAGE IS VISIBLE DAMAGED" if these signs are visible. If you do not sign courier delivery note for such a package with VISIBLE DAMAGE and then show pictures of visible damage, the incident will be automatically rejected.

After confirmation of receipt of the ordered goods, the buyer receives an invoice, which is sent by e-mail to his address.

Safety alerts for use of all products.

The instructions for use must be read before using each product. Each product must be tested safely before use. If you are not fully sure how to test the product or you are not sure that the product is safe to use and can do property damage or damage to human health, please do not use the product, inform the seller and return the product. You use all products at your own discretion and at your own risk.

We strive for a detailed and accurate description of products and images. However, we cannot guarantee that all product information provided and their images are completely accurate. In case of ambiguity, check the accuracy of the information with the seller.

PRICES

All prices on izberite.si are listed in EUR and include 22% VAT. Prices are valid at the time of award and are not predefined. Offer valid until canceled. As a rule, discounts and other campaigns do not add up. Prices are valid in case of payment with the above payment methods, under the above conditions.

Despite tremendous efforts to provide the most up-to-date and accurate information, the pricing information may be incorrect. In this case, or if the price of the item changes during the processing of the order, the company will allow the buyer to cancel the purchase.

METHOD OF PAYMENT

The izberite.si online store provides the following forms of payment:

- Bank transfer - pro forma invoice

This form of payment is the safest method, but postpones delivery until payment is confirmed by our bank. You will then receive an e-mail explaining the steps required to complete the order. Payment for items is only possible by prior arrangement and for orders over 100 €.

- With different credit cards

We accept most credit cards or debit cards through PayPal in roaming mode (no need to create an account with Paypal or register).

- With PayPal

This is the safest online payment platform. It allows you to link payments to your credit or debit card, or even your bank account.

COSTS AND DELIVERY OF GOODS

At the time of purchase, the buyer is obliged to pay the shipping costs upon receipt of the goods, except for the ordering of individual items, which have a note on the description: "postage is included in the price" or "free delivery".

The packages are delivered by the courier service selected at the time of ordering the product. They ship your ordered products to the address you provided as the shipping address. The same goes for the case of shipment of products to other countries of the European Union. In the case of the shipment of products to the countries of the European Union, the price list of the delivery service which took over the shipment shall be used for the calculation of the commission. There is no charge for shipping the order.

REAL ERROR

The consumer may exercise his rights as a result of a material defect if he informs the seller of the defect within two months from the day when the defect was discovered. The consumer must accurately describe the error in the error message and allow the seller to inspect the matter.

The Seller is not responsible for any material defects in the goods which appear after two years have elapsed since the item was delivered. A mistake on things is considered to have existed at the time of delivery if it occurs within six months of delivery.

The consumer who has duly informed the seller of the defect has the right to require the seller to:

- rectify the defect in the goods or return part of the amount paid in proportion to the defect or

- replace the defective goods with a new flawless one or

- Returns the amount paid.

The seller must deliver the goods to the buyer in accordance with the contract and be liable for material errors of his fulfillment.

When is the error real:

- if the thing does not have the characteristics necessary for its normal use or for its circulation;

- if the item does not have the characteristics necessary for the specific use for which the buyer is buying it, but which was known or should be known to the seller;

- if the thing does not have the characteristics and qualities that have been explicitly or tacitly agreed upon or prescribed;

- if the seller has delivered a thing that does not match the pattern or model, unless the pattern or model has been shown for information only.

The suitability of goods for normal use shall be judged in the light of ordinary goods of the same type and in the light of any seller's statements concerning the characteristics of the goods made by the seller or manufacturer, in particular by advertising, presenting the product or quoting the goods themselves. Liability for material errors is subject to the provisions of the law governing obligations.

How is the real error enforced?

The buyer may claim his rights from a material error if he informs us of the error within two months from the day when the error was discovered. The buyer must provide a more detailed description of the error in the error message and allow us to inspect the matter. The buyer can personally inform us about the error message, with the seller giving him a certificate of factual error.

When is the seller not responsible for material errors?

The Seller is not responsible for any material defects in the goods which appear after two months have elapsed since the item was delivered.

WARRANTY

If your item is not working properly, you can claim a warranty. We have a 24-month warranty on all electronic devices in our offer. The guarantee runs from the date of receipt of the goods. You can claim the warranty with the warranty card, invoice and other documents listed on the invoice. Do you have an unconfirmed warranty card? No worries! In this case, in accordance with Article 18 of the Consumer Protection Act, it is not necessary for the seller to confirm the warranty certificate separately.

The guarantee does not apply if:

- physical injuries;

- wear due to use;

- errors resulting from the incorrect, inappropriate and negligent use of the item.

Warranty information is also provided on the product introduction page. If the warranty information is not available, the item is not warranted or the information is unknown at this time. In the latter case, the buyer may contact the izberite.si online store to provide up-to-date information.

If the repair takes more than 45 days, we will replace the product with a new one, or if this is not possible, we will refund the purchase price for the product in full.

The right of the consumer to withdraw from the contract

In the case of distance contracts, the consumer has the right (the above applies only to person who acquire an item for non-profit-making purposes) to inform the seller within 14 days of withdrawing from the contract without to give a reason for such a decision. The deadline begins to count one day after the date of receipt of the items. The consumer must return the goods within 14 days of the notified intention to withdraw from the contract.

The consumer shall announce the withdrawal from the contract in writing to the seller's e-mail: info@izberite.si with an unambiguous statement, which clearly indicates that he is withdrawing from the contract. The return of items received to the company within the term for withdrawal from the contract shall also be considered as a notice of withdrawal.

The consumer must return the item to the seller undamaged and in unchanged quantity, unless the goods are destroyed, defective, lost or their quantity reduced without the consumer being at fault.

In case of cancellation of the contract, the consumer returns the item or sends it by post to the warehouse address of the company: Amiro Invest d.o.o., Belaruska 7, 2000 Maribor or personally bring it to the specified address.

The consumer of the articles must not freely use until termination of the contract. The consumer may inspect and test the items to the extent necessary to determine the actual situation.

Consumer is responsible if the decrease in the value of the goods is the result of conduct which is not strictly necessary to determine the nature, characteristics and operation of the goods.

The only cost charged to the consumer in connection with the cancellation of the contract is the cost of returning the items (which, if shipped, is charged according to the price list of the delivery service and depends on whether it is a shipment / package / cargo). The item must be returned to the seller within 14 days of the sending of the notice of withdrawal (purchase).

The seller shall return the payments received to the consumer using the same payment method as the consumer used, unless the consumer has explicitly requested the use of another payment method, in that case the seller does not bear any costs as a result. When withdrawing from a contract where a bonus, discount code or promotional code was used, these funds are considered as a discount and will not be returned to the user. Only the amount which was paid for the goods is refunded.

The consumer does not have the right to withdraw from the contract (unless the parties have agreed otherwise from the contract) in the case of:

- in the case of contracts the object of which is a product which has been manufactured according to the precise instructions of the consumer and which has been adapted to his personal needs, which by its nature is not suitable for a refund which is perishable or whether the expiry date has expired

- in the case of contracts for the supply of audio or video recordings or computer programs, if the consumer has opened the security seal (if there is no seal, then this is valid if the buyer unpacked the original packaging)

- contracts for the supply of newspapers, magazines and periodicals

- for goods which by their nature are unfit for return, are perishable or expire quickly;

- sealed goods which are not eligible for return for reasons of health or hygiene reasons if the consumer has opened the seal after delivery; when purchasing pet food, if the packaging is open or damaged;

- Personal and intimate care products that have been used as such are hygienically controversial (including shavers, massage appliances, slimming clothing, spare nets and razor blades, toothbrushes ...)

DATA PROTECTION

Your personal information will be carefully protected in accordance with applicable regulations. The information obtained when ordering the goods will be used to send offers, invoices and other necessary business communications between you and the seller. The user is also responsible for the protection of personal data by ensuring the security of his / her username and password and adequate software (antivirus) protection of his / her computer. The user must be aware that he or she is obliged to provide the online merchant with his / her personal information in the correct and true form, and he / she is obliged to inform the online merchant about the change of his / her data. By accepting these terms, the user confirms that the personal information he has provided is correct.

For more information about protecting your information, see our Privacy Policy section of our site:

https://izberite.si/en/content/7-policy-privacy

Access to information

The company is committed to providing the customer with the following information:

- company identity (company name and registered office, register number),

- contact information enabling the user to communicate quickly and efficiently (email, telephone),

- the essential characteristics of the goods or services (including after-sales services and guarantees),

- the final price of the good or service, including taxes, or the method of calculating the price if the nature of the good or service makes it impossible to calculate in advance

- product availability (any product or service offered on the site should be accessible within a reasonable time),

- the payment terms, conditions of delivery of the product or performance of the service (mode, place and time of delivery),

- information on any additional costs of transport, delivery or shipment or warning that such costs may be incurred if they cannot be calculated in advance,

- the validity of the offer,

- an explanation of the complaint procedure, including any contact information or customer contact information,

- knowledge of liability for material errors,

- the possibility and conditions of after-sales services and a voluntary guarantee where applicable

There may be errors in the preparation of the Website that cannot be influenced or answered. In the event of a large discrepancy in prices or technical data, we will inform you of your order.

COMMUNICATION

The company will contact the user through the means of distance communication only if the user does not explicitly object. Izberite.si's online store promotional emails will include the following ingredients:

- they will be clearly and unambiguously labeled as advertising messages,

- the sender will be clearly visible,

- different campaigns, promotions and other marketing techniques will be clearly marked

The conditions of participation will also be clearly specified:

- the way of unsubscribing from receiving advertisements will be clearly presented, the desire of the user not to receive advertisements will be explicitly respected by the company.

LIMITATION OF LIABILITY

The izberite.si web store is doing its best to ensure that the information published on our web pages is up-to-date and accurate. However, the properties of the items, delivery time or price can change so quickly that the online store fails to correct the information on the websites. In such a case, izberite.si's online store will notify the buyer of the changes and allow him to withdraw from the contract or replace the item ordered.

The izberite.si Web Store is not responsible for the content of reviews about articles posted by visitors. Online Store izberite.si check your opinions before posting a review and reject those that contain blatant falsehoods are inappropriate, misleading or offensive. The izberite.si Web Store is not responsible for the information in the reviews and is limited by any liability arising from the information provided in the reviews.

Izberite.si online store can only withdraw from the contract if a manifest error is found (Article 46 of the CC). The obvious defect is the defect in the essential features of the article and any errors that are considered to be decisive by custom in the shop or according to the customers' intention and would not be confirmed or concluded by the izberite.si online store. This also includes obvious price mistakes.

CONFLICT SOLVING

The company is doing its best to resolve any disputes by mutual agreement, and if this is not possible, the court in Maribor Slovenia will have jurisdiction to resolve these disputes.

Amiro Invest d.o.o. complies with applicable consumer protection legislation. In case of problems, the buyer can contact the feeder by telephone at +386 41 380 655 or by e-mail at info@izberite.si. The complaint is submitted via the e-mail address info@izberite.si. The procedure for handling the complaint is confidential. Amiro Invest d.o.o. it seeks to resolve potential complaints and disputes promptly and effectively and seeks to resolve any disputes by mutual agreement.

Out-of-court settlement of consumer disputes

Amiro Invest d.o.o. does not recognize any out-of-court consumer dispute resolution contractor as competent to settle a consumer dispute that a consumer could bring under the Out-of-Court Consumer Dispute Resolution Act.

Amiro Invest d.o.o., which as an provider of goods and services, provides online commerce in the territory of the Republic of Slovenia, publishes an electronic link to the Online Consumer Dispute Resolution (SRPS) platform on its website.

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN

That arrangement stems from the Law on Out-of-Court Consumer Dispute Resolution, Regulation (EU) No 1095/2010. 524/2013 of the European Parliament and of the Council on the online settlement of consumer disputes and amending Regulation (EC) No. 2016/2004 and Directive 2009/22 / EC.

The General Terms and Conditions apply from May 29, 2019.

Amiro Invest d.o.o., Beloruska 7, 2000 Maribor, VAT nr : 2609924, Identification Number 8301565000 registered in Slovenian Business Register and Court Register